Privacy Policy

Monivan Digital Marketing Solutions LLC ("Monivan Digital," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website monivandigital.com (the "Site") or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

• Fill out a contact or inquiry form on our Site
• Book a consultation or strategy call
• Subscribe to our newsletter, blog, or email list
• Register for a workshop, Lunch & Learn, or event
• Communicate with us by email, phone, or social media
• Engage us for services

This information may include your name, email address, phone number, business name, website URL, and any other information you choose to share.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically by our servers and third-party analytics tools, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URLs (where you came from)
• Device type and screen resolution
• Date and time of your visit

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Types of cookies we use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance
• Preference cookies: Remember your settings and preferences

You may disable cookies in your browser settings. However, disabling certain cookies may affect Site functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service requests
• Send administrative communications (confirmations, updates, policy changes)
• Send marketing and promotional content you have opted into
• Improve and personalize your experience on our Site
• Analyze Site traffic and usage patterns
• Deliver targeted advertising and retargeting campaigns
• Comply with legal obligations
• Protect against fraudulent, unauthorized, or illegal activity

We will not sell your personal information to third parties. We do not trade or rent your personal data for others' marketing purposes.

3. How We Share Your Information

We may share your information with the following categories of parties, only as necessary to operate our business:

Service Providers

We work with trusted third-party vendors who assist in operating our Site and delivering our services. These may include email marketing platforms, CRM systems, scheduling tools, payment processors, web hosting providers, and analytics platforms. These vendors are contractually obligated to use your data only for the purposes we direct and to protect it appropriately.

Third-Party Platforms We May Use

• Google Analytics — website traffic analysis (Google Privacy Policy applies)
• Google Ads / Meta Ads — advertising and remarketing
• Calendly / Google Calendar — appointment scheduling
• Mailchimp / ActiveCampaign or similar — email marketing
• YouTube — embedded video content

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any such change.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymize it.

Contact form submissions and inquiry data are typically retained for up to 3 years. Client project data is retained for the duration of the engagement plus 5 years for legal and accounting purposes.

5. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email, or by contacting us directly
• Data portability: Request your data in a structured, machine-readable format where technically feasible
• Restrict processing: Request that we limit how we use your data in certain circumstances

To exercise any of these rights, please contact us at info@monivandigital.com. We will respond within 30 days.

6. Florida Residents

Monivan Digital Marketing Solutions LLC is headquartered in Orlando, Florida. Florida's data privacy framework may afford you specific rights regarding your personal information. We are committed to complying with applicable Florida law and will honor verified consumer requests to the extent required.

7. Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

8. Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide your information at your own risk.

9. Third-Party Links

Our Site may contain links to third-party websites, social media platforms, and external resources. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: